Documentation
Troubleshooting
Uploading help documents
Guide overview
- Guide name
- Uploading help documents
- Category
- Troubleshooting
- Published
- September 29, 2026
- Last updated
- September 29, 2026
How admins attach PDFs and guides to Help Center articles.
Introduction
How admins attach PDFs and guides to Help Center articles.
Attachments
Super admins and admins can upload PDF, Word, or text files when creating or editing a help article.
- Open Help Center → Manage articles.
- Create or edit an article.
- Use Attach document to upload a file (max 15 MB).
- Save the article — team members can download the file from the article view.
You can also paste rich HTML content directly for in-browser reading without an attachment.
