Privacy Policy

MA Digitals Solution Inc. Last Updated: October 16, 2026

1. Introduction

MA Digitals Solution Inc. ("Company", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit [www.yourwebsite.com] (the "Website"), contact us, or use our digital services (the "Services").

This Policy is designed to comply with applicable privacy laws in Canada and the United States, including, where applicable, the Personal Information Protection and Electronic Documents Act (PIPEDA); Quebec's Law 25; the Personal Information Protection Acts of Alberta and British Columbia; Canada's Anti-Spam Legislation (CASL); the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA); other U.S. state consumer privacy laws; the Children's Online Privacy Protection Act (COPPA); and the CAN-SPAM Act.

By using the Website or Services, you acknowledge that you have read this Policy. If you do not agree with it, please do not use the Website.

2. Who Is Responsible for Your Information

MA Digitals Solution Inc. is responsible for the personal information we collect through the Website. Our Privacy Officer can be reached at:

Privacy Officer, MA Digitals Solution Inc.
Email: privacy@madigitals.ca 
Phone: +1 437 889 8973
Address: 15 Silas Hill Drive, North York, ON M2J 2X8
Website: www.madigitals.ca

Where we process personal information on behalf of a client as part of our Services, we act as a service provider or processor, and that client is responsible for its own privacy compliance.

3. Information We Collect

3.1 Information you provide to us

• Contact details: name, email address, phone number, company name, job title, and mailing address.
• Inquiry and project information: messages, project requirements, files, and feedback you send through forms, email, or chat.
• Account and billing information: billing address, invoicing details, and payment information (processed by third-party payment providers; we do not store full card numbers).
• Marketing preferences: newsletter subscriptions and communication choices.

3.2 Information collected automatically

• Device and technical data: IP address, browser type, operating system, device identifiers, and language settings.
• Usage data: pages viewed, links clicked, time spent, referring pages, and approximate location derived from IP address.
• Cookies and similar technologies: described in Section 8.

3.3 Information from third parties

We may receive information from analytics providers, advertising partners, social media platforms, payment processors, and publicly available sources.

We do not intentionally collect sensitive personal information (such as health, financial account, government ID, or biometric data) through the Website. Please do not submit it unless we specifically request it for a project.

4. How We Use Your Information

We use personal information to:

• Provide, manage, and improve the Website and Services.
• Respond to inquiries, prepare quotations, and deliver projects.
• Process payments, issue invoices, and manage client accounts.
• Send service updates, administrative notices, and, with consent where required, marketing communications.
• Analyze Website performance and user behavior to improve content and user experience.
• Detect, prevent, and respond to fraud, security incidents, and misuse.
• Comply with legal obligations and enforce our Terms and Conditions.

5. Legal Basis and Consent

In Canada, we collect, use, and disclose personal information with your knowledge and consent, which may be express or implied depending on the sensitivity of the information and the circumstances, or where otherwise permitted or required by law. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting us using the details in Section 15. Withdrawing consent may limit our ability to provide certain Services.

In the United States, we process personal information as permitted by applicable law, including to perform our contracts, pursue legitimate business purposes, and comply with legal obligations, and with your consent where required.

6. How We Disclose Your Information

We do not sell your personal information for money. We may disclose it as follows:

• Service providers: hosting, cloud storage, analytics, email delivery, customer relationship management, payment processing, and IT support providers, bound by contracts to use information only for our purposes.
• Professional advisers: lawyers, accountants, auditors, and insurers.
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to confidentiality protections.
• Legal and safety reasons: to comply with law, court orders, or lawful requests from authorities, to enforce our rights, or to protect the safety and security of people and systems.
• With your consent: for any other purpose you authorize.

We may share aggregated or de-identified information that cannot reasonably identify you.

7. Advertising, Analytics, and Sharing for Cross-Context Behavioral Advertising

If we use advertising or analytics tools (for example Google Analytics, Meta Pixel, or similar), these tools may collect information about your browsing activity. Under some U.S. state laws, this may be considered "sharing" for cross-context behavioral advertising or "targeted advertising". You can opt out as described in Section 11. [Delete this section if you do not use advertising or tracking tools.]

8. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to operate the Website, remember preferences, measure performance, and, where applicable, support marketing. Cookies fall into these categories:

• Strictly necessary: required for the Website to function and security.
• Preferences: remember settings such as language.
• Analytics: help us understand how visitors use the Website.
• Marketing: deliver and measure relevant advertising.

Where required, we will ask for your consent before using non-essential cookies. You can manage or delete cookies through your browser settings or our cookie banner. We also honor opt-out preference signals such as Global Privacy Control (GPC) where required by law. Blocking some cookies may affect Website functionality.

9. Email and Electronic Marketing (CASL and CAN-SPAM)

We send commercial electronic messages only with your consent (express or implied as permitted by CASL) and in compliance with CAN-SPAM. Every marketing message identifies us, includes our contact information, and contains a working unsubscribe mechanism. We process unsubscribe requests promptly and no later than ten (10) business days.

10. Data Retention

We keep personal information only as long as necessary to fulfill the purposes described in this Policy, to meet legal, tax, accounting, or contractual requirements, and to resolve disputes. When information is no longer needed, we securely delete, destroy, or anonymize it. Inquiry data for client records for 2 years.]

11. Your Privacy Rights

11.1 Canadian residents

Subject to applicable law, you may have the right to:

• Access the personal information we hold about you and ask how it is used and disclosed.
• Request correction of inaccurate or incomplete information.
• Withdraw consent to certain uses and disclosures.
• Challenge our compliance with this Policy by contacting our Privacy Officer.
• If you are in Quebec, request data portability, ask that we cease dissemination or de-index personal information in certain cases, and be informed of any decision based exclusively on automated processing.

You may also file a complaint with the Office of the Privacy Commissioner of Canada or your provincial privacy regulator (such as the Commission d'accès à l'information du Québec or the Offices of the Information and Privacy Commissioners of Alberta and British Columbia).

11.2 U.S. residents

Depending on your state of residence (for example California, Virginia, Colorado, Connecticut, Utah, Texas, and others with comprehensive privacy laws), you may have the right to:

• Know and access the categories and specific pieces of personal information we collected, and the sources, purposes, and recipients.
• Delete personal information we collected from you, subject to legal exceptions.
• Correct inaccurate personal information.
• Obtain a portable copy of your information.
• Opt out of the sale or sharing of personal information, targeted advertising, and certain profiling.
• Limit use of sensitive personal information, where applicable.
• Non-discrimination: we will not deny services or charge different prices because you exercise your rights.

California Shine the Light: California residents may request information about disclosures of personal information to third parties for their direct marketing purposes.

11.3 How to exercise your rights

Submit a request by emailing privacy@madigitals.ca or calling +1 (437) 889 8973, and include enough information for us to verify your identity. We will respond within the time required by law (generally 30 to 45 days, with permitted extensions). You may use an authorized agent to submit a request on your behalf, with written proof of authority. If we deny a request, you may appeal by replying to our decision, and we will respond in writing within the period required by law. You may also contact your state attorney general or regulator.

12. Categories of Personal Information (California Notice at Collection)

In the past twelve (12) months, we have collected the following categories of personal information:

We do not knowingly sell or share the personal information of consumers under 16 years of age.

13. Data Security

We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information, including encryption in transit, access controls, secure hosting, and staff confidentiality obligations. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If a breach creates a real risk of significant harm (Canada) or otherwise triggers notification duties (United States), we will notify affected individuals and the appropriate regulators as required by law.

14. International Transfers

Your personal information may be stored and processed in Canada, the United States, or other countries where we or our service providers operate. These jurisdictions may have different privacy laws, and your information may be accessible to courts and authorities there. We take steps to ensure appropriate protection through contractual and other safeguards.

15. Children's Privacy

The Website and Services are not directed to children under 13 (or the higher age set by applicable law), and we do not knowingly collect their personal information. If you believe a child has provided us with personal information, contact us and we will delete it promptly.

16. Third-Party Links and Services

The Website may link to third-party sites, platforms, and tools. We are not responsible for their privacy practices. Please review their policies before providing personal information.

17. Do Not Track and Opt-Out Signals

Some browsers offer a "Do Not Track" signal. There is no uniform standard for responding to it, so the Website does not currently respond to Do Not Track signals. However, we honor Global Privacy Control and similar opt-out preference signals where required by law.

18. Changes to This Privacy Policy

We may update this Policy from time to time. We will post the updated version on the Website with a revised "Last Updated" date and, where changes are material or required by law, provide additional notice or request consent. Please review this Policy periodically.

19. Contact Us

For questions, requests, or complaints about this Privacy Policy or our privacy practices, contact:

Privacy Officer, MA Digitals Solution Inc. 
Email: hello@madigitals.ca 
Phone: +1 (437) 889 8973
Address: 15 Silas Hill Drive, North York, ON M2J 2X8
Website: www.madigitals.ca